Frequently Asked Questions (FAQs)

What products or services do you offer?

 

Currently, we are a 1-product store that sells the Pop-It Fidget toy.

How can I place an order?

 

To place an order, simply visit our website, browse our products/services, select what you want, and add them to your cart. Follow the checkout process to complete your purchase.

What payment methods do you accept?

 

We accept the following payment methods: Visa, Mastercard, American Express, Discover, Shop Pay, Amazon Pay, Pay Pal, Google Pay, and Venmo. Your payment information is secure with us.

What is your shipping policy?

 

We utilize multiple shipping carriers to deliver packages within the US. Once your payment is verified and processed it can take 2-3 business days for your order to ship excluding weekends and holidays.  All orders are processed and shipped within 3-7 business days. Once your order is shipped you will receive a email notification with the shipping carrier and tracking number.

 

What is your return and refund policy?

Please visit our Returns and Refunds links located in the footer of our website.

 

Is my personal information secure when shopping with you?

 

Yes, your personal information is securely stored and protected. We follow strict privacy and security measures to ensure your data is safe. You can review our privacy policy for more details.

 

Do you offer international shipping?

 

No, we do not offer international shipping at this time.

 

How can I track my order?

 

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on our website.

 

What if I have a problem with my order or need customer support?

 

We have a dedicated customer support team ready to assist you. You can contact us at customersupport@gigglesngrins.us or by live chat during our business hours.

 

Are there any discounts or promotions available?

We regularly offer discounts and promotions as trending products come out. You can stay updated on our latest offers by subscribing to our newsletter.